ITM Studio, Inc. Privacy Policy

Last Updated: March 19, 2024

1. Introduction

This Privacy Policy describes how ITM Studio, Inc ("ITM", "we", "us" or "our") collects, uses, and shares personal information when you use our websites (itm.studio and itm.space), mobile applications (ITM ID and ITM Backstage), and services (collectively, the "Services"). Please note that ITM is currently in limited release and some features, such as payment processing, are not yet available.

2. Information We Collect

2.1 User Information

When you sign up for an ITM account, we collect your phone number as a universal identifier, as well as your first name, last name, and date of birth. We may also collect your email address if you choose to provide it. If you connect third-party services like Spotify or Apple Music to your account, we collect information to link those services.

2.2 Location Data

We collect your location data when you use our Services and save it on our servers.

2.3 Brand/Admin Information

When brands create admin accounts, we collect email addresses to set up those accounts. We also collect organizer names and phone numbers for each event.

2.4 Usage Data

We use analytics services like Amplitude and Sentry to collect data on how you interact with our Services, including event tracking and error reporting.

3. How We Use Your Information

3.1 Providing and Improving the Services

We use your information to provide, maintain, and improve our Services and respond to your inquiries.

3.2 Analytics and Research

We use aggregated data to understand usage trends and preferences, and to develop new features and services.

3.3 Marketing Communications

With your consent, we may send you marketing emails or messages about events and offers. You can opt out at any time.

3.4 Legal Obligations

We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

4. Information Sharing

4.1 Brand/Admin Access

Brands can export data about their own attendees and fans. ITM does not sell user data to third parties.

4.2 Strategic Partnerships

ITM may use aggregated platform data to recommend strategic partnerships between brands or to connect brands with artists on the ITM platform. However, ITM will not share individual user data without consent.

4.3 Service Providers

We share data with trusted third party service providers who help us operate our Services, like hosting and analytics. These providers are obligated to handle data securely.

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in control or use of your information.

4.5 With Your Consent

We may share your data in other ways if you give us consent to do so.

5. Data Retention and Deletion

We retain your data for as long as your account is active or as needed to provide our Services. If you request account deletion, we will erase personal data but may retain aggregated or anonymized data.

6. Data Security

We implement security safeguards to protect data, including encryption, access controls, and SSL/TLS for data transfer. However, no method of transmission over the Internet is 100% secure.

7. User Rights and Choices

You may access, update, or delete your account data by logging into your account or contacting us. You may object to or restrict certain uses of your data, or request copies of your data, by contacting us.

8. Children's Privacy

Our Services are not directed at children under 13. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

ITM is based in the US but may transfer data globally as needed for our Services. We use appropriate safeguards for international transfers.

10. Changes to this Policy

We may update this Privacy Policy periodically. We will post any changes and update the Last Updated date above.

11. Contact Us

If you have questions about this Privacy Policy, you may email us at support@itm.studio.